Are you able to return a car that you bought recently? Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our aim is to assist you make smarter financial decisions by providing you with interactive financial calculators and tools as well as publishing original and objective content, by enabling you to conduct your own research and compare data for no cost to help you make sound financial decisions. Bankrate has agreements with issuers including, but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Make money The products that appear on this site are from companies who pay us. This compensation can affect the way and where products appear on this website, for example for instance, the sequence in which they appear in the listing categories and other categories, unless prohibited by law for our loan products, such as mortgages and home equity, and other products for home loans. But this compensation does not influence the information we publish, or the reviews appear on this website. We do not contain the universe of companies or financial offers that may be available to you. Westend61/Getty Images
6 min read Read Published on January 31, 2023.
Written by Allison Martin Allison Martin Written by Allison Martin’s career began more than 10 years ago as a digital media strategist. She’s been published in several leading financial publications, including The Wall Street Journal, MSN Money, MoneyTalksNews , Investopedia, Experian and Credit.com. Edited by Rhys Subitch Edited by Auto loans editor Rhys has been writing and editing for Bankrate since the end of 2021. They are dedicated to helping readers gain confidence to manage their finances with precise, well-studied information that breaks down complicated topics into bite-sized pieces. The Bankrate promises
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You have money questions. Bankrate has answers. Our experts have been helping you manage your money for over four years. We are constantly striving to provide consumers with the expert advice and tools needed to be successful throughout their financial journey. Bankrate follows a strict , so you can trust that our content is honest and accurate. Our award-winning editors and journalists create honest and accurate content to help you make the right financial choices. Our content produced by our editorial staff is objective, factual, and not influenced from our advertising. We’re honest regarding how we’re capable of bringing high-quality content, competitive rates and useful tools for you , by describing how we earn money. Bankrate.com is an independent, advertising-supported publisher and comparison service. We are compensated in exchange for the promotion of sponsored goods and, services, or when you click on certain hyperlinks on our site. This compensation could influence the manner, place and when products appear in listing categories in the event that they are not permitted by law. This is the case for our mortgage or home equity products, as well as other products for home loans. Other factors, like our own proprietary website rules and whether or not a product is offered in the area you reside in or is within your own personal credit score may also influence the way and place products are listed on this website. While we strive to provide an array of offers, Bankrate does not include information about each financial or credit item or service. If you’ve purchased a brand-new or used car and have second thoughts about it you’re not likely to return the car. The dealer who sold you the vehicle is generally not legally bound to return it and issue you a refund or exchange once you’ve signed the sale contract. There are a few exceptions to this policy. Some dealerships may permit you to return the vehicle in certain circumstances. If the car is experiencing major mechanical problems, the dealership may be required by law to accept a return. It’s still better to avoid having to return your car in the first place. There are many reasons to return your car. Apart from buyer’s remorse reasons to return your car include financial or mechanical issues. Dealers may be willing to work with customers who are not able to make the payments. If you have mechanical issues, whether you can return the vehicle to the dealer will depend on the conditions and terms of car return policy. You were ripped off If you feel like the , you should consider meeting with the dealership manager. When you meet with the supervisor, be sure to bring documents to support your claim that you were wronged. For example, if you believe the dealer overcharged show evidence of the car’s fair market value from a reliable authority (like Edmunds or Kelley Blue Book) to prove your claim. Then, present your case to the manager calmly. Be aware that, since you’ve signed the contract the options aren’t unlimited should the manager refuse to comply with your request. You may also: Contact your state attorney general’s office and discuss options. File a complaint with the Better Business Bureau. Hire an attorney to take action against the dealership. Leave a bad review on the dealership’s site. You can file a complaint with your state’s consumer protection agency and the Federal Trade Commission. Tip from the bank
To research whether you’ve paid the wrong amount to determine if you’ve been charged unfairly, look up the price of vehicles with the same make, same model and similar mileage on or .
Your car’s monthly payments are too high you’re planning to return your car because your monthly car payment is too high, you’ll have harder time making the case to return the car. The manager at the dealership’s general office could claim that you ought to have decided whether you are able to pay the monthly installments before buying the car. It’s up to the dealer whether to allow you to return the car and swap it out to a more affordable model. Talk to the person who sold you that car initially. If this doesn’t work, call the sales manager or the general manager of the dealership. After you’ve exhausted all options, look into other methods to . Your auto loan with an interest rate that is lower or a longer time frame can reduce your monthly payments. A tip from Bankrate
Utilize an application to determine how much money you could save, and then compare various loan options.
Your car is a lemon If you want to build a case for returning a car that doesn’t perform as it should, you must first collect documentation showing the mechanical problems you’ve encountered. It is possible to require multiple visits to the service department of your dealer. Ensure your complaints are noted with full detail on all repair requests. If the issue hasn’t been fixed then you could conclude that the car is a lemon – an unfixable vehicle. Because the laws are different from state to state, you’ll have to research to see whether you can make a legitimate lemon law claim. In most states, lemon laws only are applicable to new cars that have a serious defect impairing your ability to drive. Other lemon law provisions that differ from state to states include the amount of time that you have to wait after buying the vehicle, its mileage and the number of times the dealership tried to fix the vehicle. You can research the laws in your state. It details each state’s requirements and timeline for returning a car in accordance with lemon laws. Upon a successful claim you’ll have the option to get a refund or a comparable exchange. Only seven states have lemon laws applicable to used vehicles: Connecticut, California, Massachusetts, Minnesota, New Jersey, New Mexico and New York. Limitations apply, and these laws may not provide some relief for you in your circumstance. Tips for banks
You may be entitled to reimbursement for your attorney’s costs if you employ an attorney to assist in your case. Keep track of your legal fees as you go through the course of your case.
You changed your mind Dealers do not generally consider buyer’s regret to be convincing. Only a handful of dealers have a return policy. When you sign the sale contract it is your responsibility to pay the note as promised. Although the FTC offers the “cooling-off rule” — a rule which gives you the right to cancel within three days an agreement that you make at workplace, home or temporary place of business — a purchase of a car is one of the exceptions. If a dealer sells you a car in a temporary place, the rule applies as long as they are in a permanent place. Some states also have a “right to cancel” period that lets you return the vehicle within a specified time without incurring penalties or the damage to your credit report. However, the vehicle must be in the same condition as when you purchased it. Other limitations often are also in place. Tip for Bankrate
Make sure you avoid this scenario by doing your research ahead of time. Follow these for you before making a decision on a new vehicle.
The dealer you are dealing with has a return policy A few dealerships have return policies. For example, they have a 30-day return policy. If you don’t like the car, you may exchange it for one that you like or get a full refund. In addition, some dealerships offer exchange programs in which you are given a certain amount of time to exchange the vehicle. Be aware that other restrictions could keep you from being able to turn the car into. If you can sell it, you will likely have be responsible for the amount that is different between the current value and what the vehicle is currently worth. Bankrate tip
Always get a dealership’s return policy in writing. So, you’ll know the terms and conditions , and can navigate any attempt to deny your claim.
How can you avoid returning your car to avoid the hassle of returning a car, you should properly prepare to buy an automobile. This procedure . Review car reviews on the car you are considering on websites such as . It’s also a good idea to conduct price research with Kelley Blue Book or Carfax as well as an estimated budget, and drive the vehicle. It’s also important to research dealerships prior to purchase by reviewing online reviews. Use sites like BBB.com to ensure that dealerships have a good reputation and exceptional customer service. Additionally, you’ll want to research the history as well as the condition and history of the particular car you’re considering purchasing. It is possible to begin by looking up history reports for the vehicle through websites like Carfax or AutoCheck which provide information on the vehicle is accessible through the . If you’re buying a vehicle from a dealer, ask the dealer to provide the car’s history to review. It’s also a good idea to take the car to an expert independent review of the vehicle and any issues it might have. If the mechanic notices mechanical problems, request the seller to cover the bill for repairs. Options for returning the car You aren’t able return your vehicle? You have other options. Sell it. If you sell it to someone else, you might be able to get out of having a car you don’t want. You may not be able to recoup the full amount you paid the dealer since a vehicle depreciates once it’s driven away from the dealership. The buyer is responsible for paying the difference between the dealership price and the amount you pay for your vehicle. Ask for voluntary repossession. If you can’t afford the monthly installments You can contact the lender and request a voluntary repossession. While this will eliminate your monthly payments however, you must think twice before taking this step. A lender is still able to report the repossession to the credit bureaus. The repossession can negatively impact your score on credit for up to 7 years, which makes it more expensive to take out a future auto loan. Refinance your auto loan. If your monthly payment is too high, you could do so by extending your time frame or getting an interest rate that is lower. When you do this, however be beneficial, the results are temporary. In fact, after some months of payments your credit score will be restored or improved. The main point is that before you buy a car, spend some time researching the price of the cars you like , and then reading the dealership’s return policy and reviews of the car. If you don’t do your homework, it could leave you with the car you bought. Most of the time, you can’t return a vehicle you’ve purchased — the majority dealerships will not allow the return of a vehicle. If you’re not able to return a car however, there are other options to get rid of the vehicle. You can either sell it or make an action under the lemon law in certain conditions. In addition, if you suffer from buyer’s remorse as a result of the excessive payments, but you want to keep the car, you could refinance your auto loan to reduce your monthly costs.
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Written by Allison Martin’s work started over 10 years ago when she was an online content strategist and since then she’s been published in several leading financial outlets, including The Wall Street Journal, MSN Money, MoneyTalksNews , Investopedia, Experian and Credit.com. Edited by Rhys Subitch Edited by Auto loans editor Rhys has been writing and editing for Bankrate since late 2021. They are dedicated to helping readers gain confidence to control their finances through providing precise, well-studied information that breaks down otherwise complex subjects into bite-sized pieces.
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